thefabfaced

Frequently Asked Questions

Appointment Info

My studio is now located on the East End of Henrico County (Richmond, VA) one minute away from the Richmond Raceway. Once you have booked your appointment, I will email you my address within 48 hours of your appointment time. Please be on the lookout for this email as you will be asked in that email confirm receipt.

NO. Please do NOT bring anyone with you to your appointment. No boyfriends/husbands, no cousins, kids, best friends, etc. If you don’t drive, your ride will need to stay outside or drop you off/pick you up. Having someone else in my space while I am working diverts my attention away from you, as the paying client. If there is someone interested in learning my techniques, they can email me to set up a one-on-one lesson for a fee. I apologize for any inconvenience.

NO. If you need to cancel your appointment, please contact me as soon as possible via email. However, the deposit paid is NON-REFUNDABLE.

Yes, there is an automatic late fee of $25 that will be added to your balance if you’re more than 10 minutes late to your appointment. After 15 minutes and no communication, you will be considered a no call, no show, you will not be able to book with me again and you will still be charged the balance for the appointment.

Absolutely not! I appreciate when clients allow me to take those pictures because it allows potential clients to see what kind of transformation I am capable of if given the opportunity. However, they are not mandatory.

YES! I need to know if you have any makeup related allergies. For instance, if you are allergic to latex, I would need to use an alternative lash glue on your lashes. If you fail to mention it and you have a reaction, I cannot be held responsible legally. Even if you’re not sure if you’re allergic but you’ve had some type of irritation with certain products, please let me know.

For traveling services, please run your computer mouse over the book online tab (website menu) and click “Travel Makeup Services” and complete the inquiry form. Once you submit that form with all of the details, I will email you a quote within 48 hours of receipt.

No, the price will not change no matter what you decide to bring of your own. Also, I will not use your products since I cannot vouch for the quality.

YES! I have done makeup for women of every shade, race, ethnicity, etc. For pictures of my work, please check out my galleries on this site as well as my Instagram and Facebook page.

No. All payments should be made via credit/debit card.

Yes, that would be much appreciated. However, it is not mandatory. Brows frame your entire face. If your brows are not done, it will take away from your final makeup look.

 

Bridal

I will send you a customized proposal within 48 hours of submission based on the responses on your form. Instructions on how to select a package and book with me are all detailed within every proposal.

The easiest way is inquire is to complete my bridal inquiry form under the “Bridal Services” tab. Another option is to send me an email with all of your wedding details to (th*********@gm***.com). However, I will still redirect you to my form if you email me.

Short answer, yes. On most wedding days, time goes by EXTREMELY fast so we will not have time to waste. Booking a preview will eliminate any issues the day of so we can swiftly move through your makeup and you can enjoy your day.

During your preview, we will discuss what you desire to look like on your wedding day and I will actually do your maeup based on our discussion and your makeup inspiration pics.

Luckily, all of my bridal makeup packages include a preview so if you book your wedding day with me, you’re all set! However, should you decide to book the preview first before booking our wedding, should you decide to book with me, the cost will be deducted from your package total.

I will send you a proposal with all of my packages and details of each one. However, if you still want me to call you after seeing the packages and you have more questions, we can schedule a brief phone call.

Since every bridal client’s wedding details are different, pricing may vary depending on the circumstance.

For example: I am currently based in Richmond, Virginia, however, a bride wants me to travel to do her and her bridal party’s makeup in North Carolina AND finish service before 11am.

Obviously, the North Carolina bride’s pricing would be very different than a bride needing service in Richmond, VA who doesn’t need to be finished with service until 3pm.

Availability

My calendar will allow you to book an appointment within 30 days in advance. If you would like to book a date greater than 30 days in advance, please send me an email at: th*********@gm***.com

Because of my personal schedule, there will be certain times and/or days blocked for booking. However, there are times when I can accomodate you. You can just send me an email or fill out the “Contact Me” form on this site. Please include all of the details of what you need in the email or on the form.

I’m sorry about that. I still have a full-time job so my availabilty is mainly on the weekends. If there is ever a a date or time that is unavailable for booking on my calendar, please reach out to me and I may be able to work it out. You can send me a chat here on my website or email me at th*********@gm***.com.

COVID-19

Great question. Fortunately, I have always maintained a clean, sanitized work environment. However, with the present situation, I have added a few more safeguards to protect my clients and myself.

– Clients should wear a mask upon entering my studio or work space. The client will take off the mask once the skin products need to be applied.

– Clients will be required to use hand sanitizer upon arrival to my studio or work space.

– Lead times in between appointments will be extended to ensure the space is adequately sanitized before the next client arrives.

– I will be wearing a mask, gloves so don’t be alarmed!

– Nothing new, but clients CANNOT bring anyone with them to their appointment. NO kids, NO family members, NO significant others, etc. NO EXCEPTIONS.

Photo Shoots

I most certainly can. Just keep in mind, there is a higher cost for traveling appointments.

Short answer – it depends. Please email me withall of the details of your shoot. For instance, I need to know if you need multiple people serviced or if you want more than one look, etc…

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